AdditCare Partner Terms & Conditions Effective Date: 22 May 2025
These terms govern the partnership between AdditCare (the “Company”) and healthcare service providers including hospitals, diagnostics labs, imaging centers, clinics, pharmacies, and wellness partners (the “Partner”).
1. Partner Obligations
- Provide accurate and up-to-date information on services, pricing, and availability.
- Deliver healthcare services with medical professionalism and legal compliance.
- Ensure timely appointments, report delivery, or other promised deliverables.
- Comply with local laws, regulations, and data protection norms (e.g. HIPAA, IT Act, 2000).
2. AdditCare’s Responsibilities
- Promote partner services on AdditCare platforms.
- Facilitate digital appointment bookings, payments, and loyalty integration.
- Ensure timely communication between users and partners.
3. Payment & Commission
- All payments collected from users via AdditCare will be settled with partners after deduction of agreed platform commission or fee.
- Settlement cycle: Bi-weekly/monthly, subject to reconciliation.
4. Data Use & Confidentiality
- Partner data shall only be used for operational purposes.
- All patient data must be treated confidentially, complying with privacy norms.
5. Termination
- Either party may terminate this agreement with 15 days’ notice.
- In case of service quality complaints, fraud, or legal non-compliance, AdditCare reserves the right to delist the partner without notice.
6. Indemnity & Liability
- Partners shall indemnify AdditCare against any legal or financial liabilities arising due to negligence or malpractice in service delivery.
- AdditCare is not responsible for medical outcomes.
7. Dispute Resolution
- Disputes shall be resolved amicably or through arbitration under Indian Arbitration laws.
8. Jurisdiction
- All legal proceedings will fall under the jurisdiction of Gurugram.
For queries, please write to: connect@additcare.com
These terms govern the partnership between AdditCare (the “Company”) and healthcare service providers including hospitals, diagnostics labs, imaging centers, clinics, pharmacies, and wellness partners (the “Partner”).